Privacy policy & terms of use

Please read carefully before using this site. This site is owned and operated by Delfast Inc.
Delfast Inc. and its subsidiaries and affiliates operate the online store (“Store”) portion of the site, (collectively “We”, “Us” or “Our”). By using this site, you confirm your agreement to the Privacy Policy and Terms of Use. If you do not agree with these terms, please do not use this site. We reserve the right, at Our discretion, to change, modify, add, or remove parts and sections of these terms at any time. Please check periodically for changes. Your continued use of this site following the posting of changes to these terms will confirm your acceptance of the revised terms.

 

Privacy Policy

Your privacy on the Internet is important to Us. As a part of the operation of this site, We collect certain data about our users. We want you to know what information we collect and why.

 

Information We Collect

We collect two general types of data from our users: personal data (such as names and e-mail addresses); and aggregate data (such as information about traffic patterns on this site; for example, how many users log into this site on a daily basis).

 

Personal Data

Personal data is collected when users provide information to Us, for example when registering for electronic newsletters, when answering surveys, purchasing items from the Store, and/or registering for contests and other promotional opportunities provided by Us. When you register or request information on this site, We generally require you to provide some basic information, like your name, e-mail address, mailing address, contact phone number and credit card information (only when ordering products at the Store). In addition, if you send Us personal correspondence, such as e-mails or letters, We may collect such information into a file specific to you.

 

Aggregated Information and Usage Information

Aggregate information, such as which page users access and information provided by users, such as survey information and/or site registration information, is collected in various ways. When using Our site, We also automatically track certain information about you. This information includes the URL that you just came from, which URL you next go to, what browser you are using, and your IP address. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve up” web pages, automatically identify your computer by its IP address, and when you request a page from Us, Our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to Us.

 

Use of Information Collected by Us

We use both the personal and aggregated and usage information We collect for multiple purposes. For example, We collect this information for fulfilling orders and prizes, administering information requests and providing information services, tracking/verifying compliance with Our policies as well as federal, state and local laws, and for editorial and feedback solicitation purposes. Your e-mail address and, in some situations, your mailing address or phone number, can be used to contact you regarding customer service issues or billing. Personal and aggregated information is also used to: improve the content of the Store; perform system administration activities; customize the content and/or layout of the Store for each individual user; and notify users about updates to the Store or promotional offers. an opportunity to decline this service when such information is requested from you online will be provided. If you later decide you would rather not receive this information or would like to opt-out of any other information request or distribution, you may also simply reply to any e-mail sent to you and type UNSUBSCRIBE as the subject of your reply or in the message of the e-mail. We may also use your information and activity on the site to resolve disputes, troubleshoot problems and enforce Our Terms of Use.

 

Disclosure of Collected Information to Third Parties

We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided, however, that third parties do not include Our subsidiaries, affiliates, licensees, partners, website hosting partners or other parties who assist Us in operating this site. We may, however, share your data in an aggregate format, as well as aggregate usage information, with third parties for both advertising and promotional purposes. Further, We cooperate with all law enforcement inquiries, and with all third parties, to enforce their intellectual property or other legal rights.

 

Links to Other Sites

It is important to note that this site might contain links to other sites, and that those sites may not follow the same privacy policies as Us. This includes links to advertisers, bicycle dealers, content providers, and business partners, who may use Our name and/or logos as a result of a co-branding or other agreement. These sites may send their own cookies to you, and may collect data and make uses of it that We would not. We do not control these sites or use, or bear any responsibility or liability for them.

 

Security

The security of all personally identifiable information associated with our users is of a paramount importance to Us. We use a number of security measures to maintain the safety of your personal information. Once We receive your transmission, We use reasonable efforts to ensure its security on Our systems. When credit card information is transmitted, We use SSL (secure socket layer) encryption technology. Any account information you enter on this site is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect your personal information, We can’t ensure or warrant the security of any information you transmit to Us, and you do so at your own risk.

 

Terms of Use

Ownership; Restrictions on Use of Materials

The entire content included in this site, including but not limited to text, graphics or code, is owned by or licensed to Us. We reserve the right to make changes to the content of this site at any time without notice, including with respect to our products, equipment, specifications, models, colours, and materials. You may download, view, and print text and graphics from this site, provided that such content is only used for informational, non-commercial purposes, and is not modified or altered in any way. Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from this site in whole or in part without Our prior written permission. Delfastbikes and Delfast are registered trademarks of Delfast inc. Other trademarks, service marks, slogans, logos and trade names identified on this site are either Our trademarks or trademarks of a third party licensor or other provider. None of these marks, names or logos may be used without the prior written consent of their owner.

 

Disclaimer

THE CONTENT IN THIS SITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

Contact for additional information, opting out, data correction and other disputes:

If you have any questions regarding this Privacy Policy, or you wish to correct your personal data, please contact us at:

By email: ia@delfastbikes.com

Delfast Inc.
160 Greentree Drive, Suite 101, Dover, County of Kent, DE, 19904
U.S.A.

For EU-specific requests, please contact our Data Protection Officer at:

By email: ia@delfastbikes.com
By mail:
Data Protection Officer
Delfast Inc.
160 Greentree Drive, Suite 101, Dover, County of Kent, DE, 19904
U.S.A.

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