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Delfast Inc warranty

What does our extended warranty cover?

  • Free repairs for defective materials and manufacturing defects
  • Replacements with free shipping & no fees if the defective materials or manufacturing defects cannot be repaired
  • Issues with attached parts, like the battery pack and the bike fram
  • Shipping damage (The Company will not accept shipping damage claims later than 10 days from receipt of the product).
  • 12 months extended coverage past the first-year warrant

What are our terms and agreement?

Please follow this link to see our full terms and agreement: Terms of Service

How do I sign up for the Delfast extended warranty plan?

It’s nice and simple, all you need to do is add our warranty extension plan to your cart at the checkout by selecting ‘Extended Warranty! After you purchase our extended warranty, you will receive an email from one of our experienced sales representatives who will confirm your order. Your warranty will begin, as soon as you receive your bike.

Once you have completed your order, you can create an account, which will give you full access to your customer dashboard where you’ll be able to view your plan details and full contract terms and file a claim if needed

How do I file a claim?

It is easy to file a claim with Delfast, simply by talking to a representative through your customer dashboard or you can contact your customer support team from 6 am to 8 pm PST at [email protected] or by calling 213 933 2123


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