DELFAST LIMITED WARRANTY

 

INTRODUCTION

Delfast limited warranty to every new DELFAST Inc. electric bicycle, when purchased directly from the DELFAST Company or an authorized DELFAST Inc. electric bicycle reseller.

The DELFAST limited warranty covers bikes that have been registered on the site only: https://my.delfastbikes.com/

DELFAST LIMITED WARRANTY PERIOD

The DELFAST limited warranty period for claims against material or manufacturing defects.

18 months or 22 500 km for

  • Battery Pack

12 months or 15 000 km for

  • Motor
  • Controller
  • Display
  • Frame
  • Battery charger
  • GPS tracker

6 months or 7500 km for

  • Front fork
  • Rear shock

3 months or 3750 km for

  • Electrical components
  • Electronic components
  • Mirrors
  • Brake system
  • Stem
  • Handlebar
  • Saddle
  • Seatpost
  • Rims
  • Tires and tube
  • Kickstand
  • Fenders
  • Freewheel
  • Chainwheel
  • Rear derailleur
  • Gear shifter

The DELFAST limited warranty period starts from the moment of delivery to the customer and registration of the bike on the website https://my.delfastbikes.com/ and ends when the above period or mileage passed (depending on which comes sooner).

LABOR COST OR REPAIRS

DELFAST warranty is limited to the replacement of defective components and parts with those of equal or greater value at the sole discretion of DELFAST and DELFAST will not be responsible for labor costs or repairs.

LIMITATIONS

The DELFAST limited warranty does not cover against damages caused by normal wear and tear.

The DELFAST limited warranty does not apply in the event of abuse, neglect, shipping damage, alterations, modifications, misuse or improper assembly, carelessness, replacement with any part or accessory other than original DELFAST parts and products, attempt of reparation or modification unless expressly permitted in writing by DELFAST.

Non-observance of maintenance rules: Neglect of technical condition check, maintenance from an unauthorized dealer, irregular maintenance and selection of consumables/parts not approved by DELFAST, refusal to replace parts or perform necessary services voids the DELFAST limited warranty.

The DELFAST limited warranty is void if the electric bicycle is not connected a GPS tracker or used for other than normal activities, including, but not limited to, failing to follow the owner’s manual or using the electric bicycle for rental or commercial activities, stunt riding or in competitive events or training for such activities or events. DELFAST makes no other warranties, express or implied.

DELFAST waives all responsibility for any third party for consequences that might result from the use or handling of any DELFAST product by any legal or natural person.

If you have any technical questions with the above components,

please contact us: [email protected] or our authorized reseller

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