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Your Most Asked Questions About Delfast

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Your Most Asked

We get questions and feedback quite often here at Delfast. It is one of the highlights of the job. Interacting with our customers and community helps us to keep a pulse on what’s important. How our products affect you is priority number one. 

 We’ve put together some of the most asked questions about Delfast. Of course, if you have any other questions feel free to reach out to us directly, or head over to our About Us

Can you tell me more about Delfast’s goals? 

 We have big plans here at Delfast. We look forward to positive change and intend to be a driver of that change. Delfast is striving for best practices to ensure our planet is here long after we are. We want a safer and greener future. We believe that electric vehicles play a major role in decreasing the carbon footprint by humans. Transportation isn’t going away anytime soon. By diversifying technology, more eBikes is a major way, we can have a faster transition time to cleaner energy and a healthier future. Almost all major US cities, and many cities across the globe, are focusing on more sustainable solutions in transportation. More bike lanes, new trails, electric buses, trains, and cars. We’re here for it.

What products do you offer at Delfast?

We are an eBike company. The Delfast Top 3.0i is our flagship model. It is a mountain eBike that is versatile enough to double as a commuter, and powerful enough to hit 50mph offroad. We hold the Guinness World Record for longest range ebike at 228 miles, and our Top 3.0i just bested it at 232 miles on a single charge. 

 We just debuted the Delfast California commuter eBike on indiegogo.com. It is a beautiful commuter with a range of 100 miles. It features a step through U-frame that is strong, lightweight, and suitable for almost all riders. The mid-drive motor is powerful and one of the smoothest in the industry. Be sure to check it out. 

Our accessories level up your eBike, allowing you to get the most out of every adventure. Planning on an overnight trip? Don’t forget the portable charger to top up at night while you sleep. It stows into our Shad Side Boxes and our Delfast Side Boxes. Browse all our parts and accessories.

Where do you deliver?

Delfast ships our hyper-intelligent eBikes right to your doorstep if you live in one of these countries:

  • USA
  • Germany
  • Hungary
  • France
  • Romania
  • Czech Republic
  • Croatia
  • Austria
  • Slovakia
  • Slovenia
  • Italy
  • Netherlands
  • Belgium
  • Denmark
  • Bulgaria
  • Estonia
  • Luxembourg
  • Sweden
  • Poland
  • Lithuania
  • Spain
  • Portugal
  • Finland
  • Greece
  • United Kingdom
  • Ukraine
  • Canada (Ottawa, Montreal, Toronto, Quebec, Mississauga)

 For other countries, we offer delivery to the nearest customer port. If you have more questions, please reach out to us.

How long will it take you to ship my eBike once I order it?  

Every eBike we produce is as unique as you are. You ask for just what you want, and we get to work crafting it. We are different in this way. We think you should have a bike that is just how you want it. It takes an average of nine weeks from the time you order the eBike of your choice and when we ship it. Customize away and be sure we’ll deliver the eBike you’ve been dreaming of.

Is Delfast a US originated startup?

We are proudly a Ukrainian startup, while our main office is in Los Angeles. In 2016 our founders started an eco-friendly delivery fleet in Kyiv. Demand for our delivery eBikes grew so fervent that we expanded into the production of versatile eBikes for everyone. Being a Ukrainian/American startup has allowed us to dream bigger, so keep an eye out for more and more innovation from us soon.

What makes your eBikes different from other brands?

Our eBikes are a true testament of what happens when technological intelligence meets power, meets range. Our Top 3.0i has a max range of 232 miles in ideal conditions. While range varies greatly based on how you choose to ride your Delfast eBike, you will still enjoy the longest range in class in any situation. 

The Top 3.0i is hyper- intelligent, connecting everything for you to control at a touch. Control it from the app, or the display. The onboard CPU instantly relays signals and information to ensure the most integrated ride you've ever experienced. Bluetooth enabled security system and alarm functions just like the one on your car.

 The Delfast California is set to change the commuter eBike game. A super smart commuter with a range of 100 miles, the first true U-frame in the industry, and the most comfortable ride. Check out our indiegogo campaign to reserve yours!

I want to buy an eBike, but I’m not sure if they’re allowed in my state

Don’t worry, we’ve got you covered. Check out our blog, as it has lots of articles explaining electric bike rules and regulations for different states. It’s safe to say that in most states, Delfast TOP 3.0i is considered a legit Class 2 eBike that doesn’t need registration or an operator license. Of course, if you are unsure just reach out to us for an answer.

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